SHIPPING
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Orders placed before 1 PM (Mon - Fri) will be dispatched on the same day.
Shipping Zones
UK
| Shipping Method | Cost | Timeframe |
| UK Express Delivery | Free | 1 - 2 Working Days |
|
UK Next Day Delivery (If ordered before 12pm Monday – Thursday) |
ÂŁ5 Below ÂŁ75 / Free Over ÂŁ75 | Next Working Day |
USA - CANADA
| Shipping Method | Cost | Timeframe |
| International Premium Delivery | Free Over ÂŁ50 or ÂŁ10 Orders Below ÂŁ50 | 1 - 3 Working Days |
| Standard Shipping | Free Over ÂŁ30 or ÂŁ5 Orders Below ÂŁ30 | 3 - 8 Working Days |
EUROPE
| Shipping Method | Cost | Timeframe |
| Standard Shipping | Free on Ordes Over ÂŁ30 or ÂŁ5 on Orders Below ÂŁ30 | 5 - 7 Working Days |
| Express Shipping | Free on Orders Over ÂŁ100 or ÂŁ8 on Orders Below ÂŁ100 | 3 - 5 Working Days |
*When using our Standard Delivery service, certain European countries may require the receiver to pay duties and taxes. We’re working hard to ensure your shopping experience is as smooth as possible and we’re ready to help however we can, for any queries please contact info@sperolondon.com
*Shipping to Portugal has been suspended until further notice.
AUSTRALIA - NEW ZEALAND & JAPAN
| Shipping Method | Cost | Timeframe |
| International Premium Delivery | Free Over 99ÂŁ or ÂŁ15 Orders Below ÂŁ100 | 2 - 4 Working Days |
| Standard Shipping | Free Over ÂŁ30 or ÂŁ5 Orders Below ÂŁ30 | 3 - 8 Working Days |
OTHER INTERNATIONAL
| Shipping Method | Cost | Timeframe |
|  Standard Shipping | Free Over £50 / £5 Orders Below £50 | 5-7 days |
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Shipping FAQs
CUSTOMS DUTIES AND TAXES
Please note that international orders may be subject to customs or import duties and tax charges once they reach the destination country. These charges, where applicable, are the responsibility of the customer, and we do not cover these costs.
CAN I PICK UP MY ORDER?
Unfortunately, we do not currently offer a click-and-collect pick-up service.
CAN I CHANGE OR CANCEL MY ORDER?
Please send an email to info@sperolondon.com immediately. Once it has been dispatched, we are unable to make any changes or cancel the order. After receiving your order, you can initiate a return for any unwanted items.
CAN MY ORDER BE REDIRECTED?
Please send an email to info@sperolondon.com immediately to change your delivery address. Unfortunately we're unable to redirect orders once they have left our warehouse, so please make sure to provide a shipping address where you will be available to receive your order. If you would still like to try and redirect your parcel once it's been dispatched, please contact the courier directly to see if this would be possible.
HOW CAN I TRACK MY ORDER?
We will send you tracking details once your order has been dispatched from our warehouse; you can find this information in your order dispatch email.
UK Express Delivery: Royal Mail Tracked 24, Amazon Shipping
UK Next Working Day Delivery: DPD
US Standart: DPD, Royal Mail
US Premium: UPS, DHL, FedEx
Europe (Inside EU): DHL / FEDEX / UPS / Royal Mail
International (Outside of EU&US ): DHL / FEDEX / Royal Mail
UK Express Delivery: Royal Mail Tracked 24, Amazon Shipping
UK Next Working Day Delivery: DPD
US Standart: DPD, Royal Mail
US Premium: UPS, DHL, FedEx
Europe (Inside EU): DHL / FEDEX / UPS / Royal Mail
International (Outside of EU&US ): DHL / FEDEX / Royal Mail
STILL HAVE QUESTIONS
Do not hesitate to get in touch with us for any inquiries.